Sample policy for this demo. No real orders are accepted.
Requesting a return
In this sample, customers would contact support within 30 days of delivery with their order number and the items they wish to return. Keep the original packaging where possible.
Damaged or incorrect items
Contact support with photos and a description so the store can review replacement or refund options.
Refunds
Approved refunds would be sent to the original payment method after inspection. Applicable consumer rights take precedence. The operator must confirm eligibility, return shipping and refund timelines before launch.